Not sure thatās why i find it best not to get on the wrong side of her.
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Sorry but my primary job is overseeing escalated inquiries, have to check if they existed at all
Thanks for clarifying, since we have received two tickets, it looked like another one went through. Could you please also mention what exactly is not working? Looks like itās working for everyone else 
I have the exact same issues Javitto mentioned. Copy/paste for all three of them
The form was not working yesterday. After complete it all, when press āsubmitā nothing happens, couldnt send a ticket using it. I can try today again if you want. Maybe today is fixed.
What I do know is that we expect an improvement release for first issue after May 10. Unfortunately, for problems like this, we canāt predict if it will resolve the issue fully/partly for all usersā¦ Only after implementation :c
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Thank you very much for the update 
Well, now heās not the only one where performance has deteriorated after the update, I have exactly the same issues described in javitto21ās post . Iām not going to do support cases on it, but it will just be part of my considerations when renewing my subscription as part of the overall quality of VHTV.
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Better do several small releases and more often then only a few big releases. Itās better for fixing bugs 
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One thing Iāve noticed I now have to log in to every new window I open to watch different rooms at the same time. Also the forum sight wants me to change my passwords nopw at this time. I hope these are just glitches using Windows 10 in latest edition of Firefox /Google browser.,
Makes no crap!!! 
The page is running optimallyā¦ 
Ah well prepare for a fresh set of bugs then 
Doesnāt bother me as i am not subscribing again until all or most bugs are ironed out.
Does that mean i shall never subscribe again by any chance? 
You do seem to be losing many subscribers lately though i must say 
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Use Windows 11 then, makes sense you know.
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Iāve been having nothing but problems since the new format, my timeline or archive videos donāt work, I have problems logging in. Support has given me tips on how to fix the problems but nothing has worked. The last time support contacted me, their advice was to use a different device. There is no other device, only this iPad. Since I have done nothing wrong and am a paying subscriber, it would seem to me that support should be bending over backwards to fix the problem. This is not the way to do business, this new format was f___ed upon us and it has totally screwed things up for me, but apparently Iām just screwed
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@kaya on mobile I also have issues with the timeline. After use the timeline several times, the mobile browser get freeze and I have to restart it. On the old vertion of the site I didnāt have this problem. Want I make a ticket for that also?
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āSupport formā is now working again. Ticket number #208966 for above issues.
Is possible to block the pop up: āsomeone from **** sing up to VHTV, ** hours agoā? having it constantly showing off distracts me.
I use adbocker for anything that annoys me in any website.
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I donāt get it when I am logged in.
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We used to get it a lot years ago even when logged in, then it disappeared for a long while, now it seems to be back again for us mere mortals. Maybe you are special pal
ps,note i didnāt facepalm