So youâre an old git as well then 
1 Like
Users should be aware that no system is the same over time. Of course, if you use the system/app/software update option.
âI didnât change anythingâ is not relevant in this case.
My problem of logging and not getting cameras on the main page was trying to be solved by support for two months until windows system update solved the camera problem and Chrome update solved the logging problem.
1 Like
yes, and thatâs a good thing 
1 Like
Not sorted still got logged out.
So we definitely have an issue there for some people. As I understand you didnât use ublock origin by now.
Yes i have it turned off since yesterday. I went to bed and i woke up and i turned on my PC and i opened google chrome and again iâm logged out. Ublock still turned OFF.
2 Likes
So this is a problem VHTV should definitely fix.
Well yes because I had no issues on the old software of VHTV I have tried EVERYTHING on my side and still Iâm getting logged out I press the remember me option.
Yes definitely a bug then. Nothing too bad but can be annoying and should be fixed.
Yes i will deal with it for now but hope they can fix it soon.
2 Likes
Dear @VHTV_James @VHTV_CEO
There are lot of bugs in the new version of the site. Tried to contact support but answer is âwe are working on thatâ and not give any solution.
-
I have to âlog inâ (write user and password) every time I enter in the site, even is the ârememberâ option is press.
-
If I use the timeline and press âstopâ then when press âplayâ again it backs to the same part every time I pause the video and try to resume it.
-
On the live stream, if I go to another âtabâ in the browser, the live stream just stop.
Old version was deffinitive better than this. I really hope the developers find a solution to this problem, since it greatly harms being able to enjoy the site.
For now I have no intention of renewing my subscription until these issues are resolved.
6 Likes
Hello,
Thanks for your feedback. I can see one ticket from yesterday reporting timeline skip issue. Have you ever contacted us regarding anything else?
Wie lang dauert dass noch bis die Probleme behoben sind fasst schon ein Monat her ?!
1 Like
@kaya 2 tickets are from yesterday. I tryed Firefox, Chrome, Opera and Edge, but the same issue in every one. Even tried use a VPN, but same problem.
1 Like
Two tickets with same text about problem number 2. I donât think you communicated other problems 
@kaya yes 2 tickets because the âcontact formâ also not working (Support - Voyeur House TV đ„). Another issue i reported!
Why isnât it working? youâve created two tickets about same issue #2 (via form and via helpdesk), and received two identical replies.
My question was if you have ever contacted us regarding issues #1 and #3. But donât worry, I see now that it has never happened
What happened to the old Kaya who was nice and helpful? The one who actually helped with issues instead of being aggressive towards their customers?
3 Likes
@kaya not via âformâ. I open ticket sending âdirectly an emailâ and âvia helpdeskâ. But donât worry, thanks for the friendly treatment. Nice way to lose customers! 
2 Likes
