Timeline issues

That’s what the peaks and troughs are for, the higher the peak the more likely there was movement, just click on the segment to see, if there is no action move to another, simple. Ok then if you want to pick holes then how about they give the option to turn of the preview pane like they do with the preview windows above the timeline. I have thought it through plenty.

Uhm, no timeline = no peaks :smirk:

That would be a good solution :+1:t2:

But don’t hold your breath. VHTV is NOT known for implementing changes even the ones they have agreed to

No timeline no preview pane either :crazy_face:

I think, both, timeline and preview are necessary.

Timeline to look back 24 h,

preview to go through it real quick and see were anything happened.

Peaks sometimes just indicate noise from the neighbor room, so I think that alone is not helpful.

Both should work correctly off course.

I never hold my breath when asking VHTV to do something, I’d be dead several times over by now.

These cameras are not triggered by noise, I have a few of them and there is no option for noise triggering in the settings. It is something Hikvision don’t offer on those models.

I saw before, that there was a peak (bundle) and there was nothing.

Must be something else then, but nothing to see.

No time line

Yes it is gone. I did a ticket.

1 Like

Not an issue on my end.

Did you reload the site?

1 Like

It’s sporadic. On and off. Ans sometimes the same timeline for every single room in every realm

Yes that is the issue when it no longer refreshs. And then you reload the site and gone…

Nope, i didn’t

There is the error:

I just reload the site and still no issue, works perfectly here

I noticed earlier that when you switch cameras or apartments the graph stays the same so the graph you posted might stay like that when you switch cameras and so on it’s not changing.

It’s gone for me at the moment.

I guess the timeline is just shy today :innocent: :joy:

Why is this issue still happening have they not found the root cause of it yet?