Speed of Cam and/or time changes

Hi all, is it just my system or is it a VHTV server issue. Since 2 or 3 days the black screen when changing cams or time line lastst very long. it is really disapointing.
Best regads and a happy new year.

I have been having the same issue especially when going back on the timeline.

I agree. Was very annoying

Have that issue too. Timeline is loading veeeery slow
Did you make a support ticket?

No, not yet, was not sure if I am the only one having these problems.

Ticket ist open!

Hi. And Happy New Year. Tell me, is everything fixed yet? Cause I came in and everything’s fine.

Hi, no I have tried all you did send. A changed browsers. Still the same isue.

1 Like

Hello. Please contact us via contact form on the support page. We’ll try to diagnose the reason of issue and find possible solution.

1 Like

I did that. The last sentence was. Contacht yor ISP.

Nothing wrong with my ISP and still having that issue.

i change browsers every 15 mins or so ( Chrome & Edge) helps a bit . My wose problem is with the arcives . Lucky to get 5 mins uninterrupted, particularly if you cruise up the time line.

so is mine. all ok 998 Mbit/s

It may be a problem of your ISP or its uplink, you can find out only by doing a series of tests. Which tests should be done, you will be advised by the support team. Judging by the number of requests to the support team with this problem, it is single, that is, the problem is not in the servers or channels on our side.

Если вы НАСТОЛЬКО часто меняете браузер - дело наверняка не в браузере. Стоит написать в саппорт и попросить их выслать вам инструкции для тестов.

So, we have to live wtth it. Funny is, it started just 3 to 4 days agao. anyhow, happy new year

1 Like

It is new years day, go home and be with your family. I am chilled and really not worried about it. I wrote on here just to let it be known I was having the same problem. I am pretty sure it will be sorted. Happy New Year, have a great 2022

I am at home with my family :slight_smile: What’s more, we have already had a little trip, here, I’ll add some beauty to this topic:

Just want everything to work well for everyone :slight_smile:

2 Likes

A nice hike, a little picnic basket, a chilled ■■■■ and the family in a beautiful setting, what more could a man ask for :smiling_face_with_three_hearts:

For me the problem was only with the timeline. And not live streaming.

Same here. The live streaming is 100%