BTC Payment issue

So I decided that what I really needed to do was learn how to do it right. I bought 800 or so bitcoins and they withdrew 50 or so thousands of bitcoins for the premium account, but for the 200 and some bitcoins the difference was magic. I’m not telling you that I gave emails around 5-6 because it is not possible to notify the support so that I can send an answer with what steps should be followed or to bring me an explanation of how the bitcoin difference will be reported. I sent them proofcreens but nothing. After all, what is happening on this site is pathetic, and there are other scams like this. I did not give my consent for my difference to disappear, to be donated or something like that. I want to know if anyone else has ever experienced something like this. Complaints should be made in order to prevent such scams from VHTV SCAMS. And that’s all I said. Good night.

I don’t know the relevance that is to this topic, maybe you are better speaking with support. If you are having issues contacting support then @VHTV_James or @VHTV_CEO can possibly help with your issue.

1 Like

are you an operator or what? I try to prevent other similar situations. so that people are only deceived. I consider that money was lost, although I sent emails on different days, I sent evidence, print screens, I wrote on paper and I received errors. so I see that people are not concerned to fix the situation, but when it comes to taking improper money it is okay for them. Although I was a premium customer for almost 2 years now I am determined to avoid this site even though the quality is poorer than I have ever been STOLEN. So I wish you a good night and have the same experience and see if you will be happy to be ignored and not have at least a polite answer.

This normal message? where is is overly promotional in nature instead of being useful or relevant to the topic as expected?

"Hello,

This is an automated message from Voyeur House TV Forum to let you know that your post was hidden.

https://forum.spyhub.tv/t/yan-flora/5686/3495

Your post was flagged as spam: the community feels it is an advertisement, something that is overly promotional in nature instead of being useful or relevant to the topic as expected.

This post was hidden due to flags from the community, so please consider how you might revise your post to reflect their feedback. You can edit your post after 10 minutes, and it will be automatically unhidden.

However, if the post is hidden by the community a second time, it will remain hidden until handled by staff.

For additional guidance, please refer to our community guidelines."

Do you have ticket IDs regarding your problem? I couldn’t find any coming from your account email.

This needs to be reviewed by support and supervisors to see that may happened. We never stole anything as this is not our business model. We provide services for the money set at Payment page. When paying with BTC we provide strict & automated instructions on how to proceed with payment. It is very important to follow the instructions to make sure your funds are not lost. Never had we any issues with BTC payments if clients follow instructions closely.

So just let me know the ticket ID(s) to see if you were provided with support or not.

Apart from that, I advice not to call anybody scam with no ground to prove it. Let’s resolve the issue together first. If there’s any at all.

Your post has been reported by forum users 3 times for following reasons:

  • Off-Topic
  • Spam

The message was hidden by the system due to this many reports.

I don’t agree that’s spam, but the message is totally irrelevant to the topic of this apartment.

I’ll move the posts to separate thread for you. The way you should have done that in the first place. But it’s fine, I’ll help you, it happens the forum may be confusing to some.

1 Like

Oh, now I see the reasons for so many reports. You decided to literally spam a dozen threads which was totally irrelevant and totally not a nice way to address it.

So, I’ll wait for you to provide ticket IDs with the issues you described as unresolved to proceed with helping you. We could just suspend you from forum instead for spamming us, but the issue is just interesting for me to try resolving or refute if it’s false information.

I sent many emails from druliudruliu@gmail.com but I did not receive any answer to any of the reported problems. And I can’t send any messages on the media or open a ticket because I’m getting an error. I want you to check on the email address how many messages you have received from me related to this topic, and attachments and then hide my messages or throw the dead cat in my yard, as if nothing has happened. if I notified this aspect at least 5-6 times and I did not receive any answer related to this aspect, in addition I sent an email with supporting documents to transfer the remaining balance from one wallet to another and did not receive any answer. I once received e-mail replies. I really want you to check the e-mails received on your e-mail address from druliudruliu@gmail.com. A good evening. If you solve this problem automatically I will change my opinion about you, until then I will keep the same opinion.

I really want to get an honest answer from you and tell me what happened, and how this could be solved.

It might be a good idea to not put, your email address in a public forum, you could end up getting a lot of spam, or abusive emails

1 Like

Hi,

Again, I see no tickets coming from address drul*******iu@gmail.com

If you sent us tickets to support, you should have got automatic confirmations on ticket received with IDs. Please send me ticket IDs so I could find those and help you.

In addition, please also specify BTC address you sent funds to so we could check those for transactions. We provide unique & new address for every incoming payment.

Opinion is an opinion - you cannot dispute it in any way, but you cannot smear it on bread either. Unfortunately, not all problems are solved automatically, so we look forward to your cooperation in solving.

I again sent emails to support@voyeur-house.tv and received no response. Email address not active or what’s happening? It is the same email address on which I sent e-mails starting with 05.11.2021 and I did not receive a reply.

Usually you get a reply within minutes or at least within some hours. Never waited longer than half a day for a response of them. Usually it’s within an hour.

At first, I also thought that I had not received an answer. And then I went into the spam folder, the letter was there in the Google mail

User reported some details (not sufficient enough, though, but I’m doing by best to learn more) via PM and I hope we’ll be able to continue our conversation there.

1 Like

Believe me, I also checked in spam and everywhere. I waited a day, I waited even 2 days after I sent the e-mail and I did not receive a reply, I even waited 30 days as in this case and I still did not receive an answer regarding the reported problems. I’m just saying that I can’t open a ticket in the support section, so I chose the path to send e-mail but it seems I sent it in vain. And in addition the e-mails should be found in their e-mails section so I shouldn’t justify myself too much, already at this point going over this situation, having a premium subscription for about 2 years, and the fact that I have sent countless e-mails without receiving any response, all I have to do is be content with the fact that I will not recover or enjoy the remaining balance, but I will never subscribe to this site again if it is not resolved the problem notified a month before. And that’s all I said.

The support has a regulation - the first human response must be within 15 minutes after contacting. Exceptions are possible if the user is spamming or writing off-topic emails.

I can confirm that user’s email address was banned in our helpdesk since April 2020. I don’t know the reason and there will be internal investigation on why that may happen.

We rarely ban emails via helpdesk, but in 99% we do it for the reasons of either spam, or when we run into inadequate users’ messages. I’m not saying @Maxime100836’s messages could fit into such categories, as I don’t see any tickets stored for their email address. Either these were purged, or there’s something we definitely will be looking in.

No matter what, I’ve disab__d the ban for this email manually and now you can send support requests. If this is our fault, I’m sorry this happened. I just can’t confirm yet if the ban was justified or not, but I will let you know about the results of our findings.

EDIT: We see in our logs that there was ticket spam detected from this email in January-February 2020. That may be the reason to decline any future emails. We don’t ban with no reason and always send warnings (and requests to stop) about consequences if we find the behavior inappropriate.

As for the issue, with details I see for user’s profile & your comments on 30-Day period, I assume you’re talking about the payment made on November the 5th this year. We did receive the payment and your subscription was active from 05/11/2021 to 05/12/2021.

Based on that, could you please elaborate on what is wrong now? You made a payment in November, we received it and provided you with subscription for a month. It has expired today.

I believe I found what went wrong and offered the details & possible solution via PM. Will let you know the details with no private info later as the issue will be confirmed by user.