Any one else having streaming issues in Australia?!? I have been getting lag for over a week now and it seems to be getting worse.
Hello. Unfortunately, we have very few active viewers from Australia, for this reason we have little statistics on the quality of connections there. If you do not mind helping us to better explore this part of the Earth, write about the problems to the support, and follow their instructions, I will warn them that this is important, so we will collect some more information to improve our service in your country.
Sent a ticket
Yes I have been saying it for some time now
If I may comment on your explanation. The reason you may have very few viewers in Australia is for the very reason we are writing this report. A prospective subscriber who connects to your site is met with streams that take forever to load or do not load at all, if they do load they freeze in seconds and if they do manage to stream the quality switches from High to low quality continuously. Seeing how the sight behaves these viewers would not waste their money on a site that behaves this way. I hope this was constructive. I too will contact support. Thank you.
I understand all this perfectly, and therefore I ask you to help us with setting up our channels for your beautiful country. We will naturally thank you for your help.
It’s steaming problems here in Europe too now
Since I am just in Europe, I can check, and no, there is no problem of broadcasting in the whole of Europe. So please write to the support, they will help you.
Самое забавное, я сижу под британским VPN и ни разу не испытывал каких либо трудностей с трансляциями. Раз в пару дней чистя кеш браузера, никаких фризов, лагов, тормозов нету. Возможно людям нужно самое элементарное сделать, почистить браузер от скопившегося кеша 
Это полная ерунда, современные браузеры не тормозят из-за кеша.
I can confirm that there are no issues from Poland either and I understand buffering can be an infuriating issue, but it wouldn’t be in the company’s best interest to let this happen and if they are like other sites they will have strict analytics monitoring the streams.
Most of the times these problems are picked up even before the user sees them through automated systems which quickly switch to backup options.
As VHTV-CEO correctly reminded me that each site has it’s own way of doing things and the best way to sort it out is to run through some tests that relate to their site through support, which hopefully will identify the issue.
Could I kindly ask @VHTV_CEO without giving away too much confidential info are you using adaptive streaming on this site?
in italia (genova) va benissimo…
Вот когда начались первые жалобы из Британии. Я ради интереса вот использовал VPN английский. Но почему то у меня не тормозит. Это так чисто любопытство. Что может быть такого у людей. Возможно как вы говорили нужно просто перезагрузить роутер 
I had problems with streaming when I was not a subscriber … since I am a subscriber the cams open fast so I guess there is a weaker flow for non-subscribers … sorry english but I translated by google translator
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At the moment there are only two bitrates - 1080 and 360. When we replenish our cluster of transcoders, there will be 3 bitrates. It will happen soon, a month or two, I’m on
ВПН сервер в Британии расположен в дата-центре, у которого наверняка хорошие каналы до всех европейских хабов. То есть и до наших европейских серверов. У домашнего интернета может не быть прямого выхода на крупные хабы. Так что ваш пример не показателен.
I am also in Australia. Had some lag and buffering a couple of weeks ago, but this has since improved markedly. I can usually watch at least two rooms simultaneously and often up to four without marked delay. I live in a small regional town and am with Telstra as our ISP.
You and the topiсstarter are in different groups - it’s free, you are paid. This means that you are served by different servers. We certainly would like all users, both paid and free, to have no problems.