Cameras are not synchronized

Is there any reason why the cameras are not synchronized? In some houses, when moving from one camera to another, the image is either delayed or advanced. Thanks

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Please contact VHTV support with the example to check. Minimal difference (in seconds) is allowed. However, sometimes it may also happen during high load.

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Sounds like a user with a lot of controversy… :wink:

get a life

I’ll try to come up with examples, but if it’s something normal there’s no need to waste time. Thanks.

and what I wanted to say to you … you’re arguing all the time about anything … relax for a moment …

I have seen some cameras minutes behind others. I thought this was supposed to have been looked at and in the process of being fixed it was discussed a couple of days ago.

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How can we solve the issues that we could not solve with Support?
I stated that sometimes Cam 4 does not work in Realm1. But it was not a very convincing conversation. Sometimes I come across that it is not possible to return to certain time intervals, but it is still said that Cam 4 works without interruption. Unfortunately, there is no solution.
Also, for your information, sometimes the system does not respond while watching live or watching archives.

I thank you but I already knew that…I just wanted to make it clear to
chelsey232548 that it is useless to complain about anything… :wink:

If camera didn’t work for some period, it can be seen as timeline gap. So, if you notice camera isn’t working – just check the timeline, if nothing is missing, then the issue is most likely on your side. Unfortunately, things like “sometimes it’s not working” most likely won’t help because there is nothing to check and report

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Yes, the broadcast is uninterrupted and there is absolutely no timeline gap…

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Please submit your thougts to support (don’t forget a link and explanation) :pray:t3:

P.S. I have already checked and noticed that you’ve already sent it to support and got a reply regarding maintenance on camera. Is there anything you’d like me to add to it actually?

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Thank you for your interest.

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In flat 12, camera 4 is delayed by 2 minutes compared to camera 2.

So you either have to wait 2 minutes for the person to get there or they were in the other area 2 minutes ago.
Double displays also occur, of course, when people are in both areas at the same time.

Dear friends,

As I have already stated, we can’t provide support via forum. Please contact us via VHTV support for technical questions.

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