When I try to look at many apartments, on my screen, it just goes round and round, and does not want to
open up. Is there anything that you can do with the computer to either resolve the problem, or make it go
faster. If you cannot open up to see the action, what’s the point in joining. I have enjoyed the action in the
past, but it seems to be happening much more lately.
Go to support. You will get 100 different answers here some of which are less than useless.
It could be a few things at your end as I cannot see any issues here.
I am an ex streaming engineer of a IPTV company
Internet speed is the No.1 culprit and a lot of people say Oh well I have 20mbs etc. but what is more important is the ping and how regular it is.
Try opening CMD and pasting this command into it and press enter “ping -t www.google.co.uk” without quotation marks.
What you are looking for a consistent time=somethingms mine ranges from 7ms to 10ms without any dropouts.
If it is erratic and all over the place then this will affect the streams as you are not getting a regular consistent data.
If this is the case try turning off your router and taking the power lead out and hit the power button a few times to drain all the electricity out of it. Sometimes routers act like filters and they get clogged up and by doing the above it sorts it out.
Let us know how you get on as there are a couple of other things you can do as well.
Not all of us 
Notice my statement said, some of which are less than useless. Maybe your is or is not 
There is a huge instruction written here, but partly outdated and partly redundant. And here the zero point is definitely not enough - write to the support, they will definitely help to correct the situation.
There was already a human being with problems, who shouted “I don’t have problems, you have problems” and “Enough to protect your service - do something.” Yes, problems and the truth can be on our side. But in order to solve them, we need to know exactly where they are, these problems. And we can figure this out only with the cooperation of the user and the support.
Please contact support page for further details on resolving your case. We will send you a little tutorial to follow
I will bow to your experience then and not offer any help to people.
I in no way devalue your help - thanks for trying, BUT if there is a working support, it is always better to contact there, because they have experience in solving problems of this particular service. They have been doing this for 5 years now, and they do it often. And most importantly, the way to a solution for the user can turn out to be much shorter and easier.
We used to use a knowledgebase page with step-by-step instructions so users can solve issues themselves as we found that going through support can take even days to resolve streaming issues which were almost always down to user errors.
Our support tickets dropped drastically after we did that.
For some users, it is more interesting to come and be indignant on the forum than to write to technical support, it is much more effective to hear many different opinions on the forum 
Well, good for you, just lucky. Things can be looked at in different ways - for example, user error can be caused by the complexity of the system. This means that this is no longer a user error, but a system problem. Since we are constantly developing our system and trying to make it friendlier, we are interested in the statistics of such errors.
No such thing as luck as it was a carefully worked out solution for a 3.2 million user base in the UK for TVCatchup.com and it sounds to me that you need better analytics if you do not know where your errors are coming from, just saying.
I get it that you don’t want advice but you don’t need to be an ass about it. 
Good luck anyway and hope it gets better for you as it is a cool project. 
Without detracting from your work, I want to note that there is some difference between organizing broadcasting on 3.2M in UK and organizing broadcasting on 16M around the world. Servers with good access from UK will have poor access from the US, servers from the US will have poor access from UK, etc. I have no doubt that you can find servers in UK that are equally well accessed from across UK. But when a project covers the whole world, there are many more components in it that can introduce problems. In addition, we have developed some hardware and software ourselves, they are somewhat experimental. And they can also introduce errors in the operation of the service.
Our servers were in the US and that’s simply not true that there was poor latency as we never had an issue and it was all to with peering arrangements.
Still, I feel this could go on and on, so as I said I wish you good luck.
The failure to load, freezing, switching to Low Quality etc. are continuing to get worse. I believe this site require some serious maintenance. I have never seen it so bade as it has been in the last week of viewing. Today no streams load if they do they are very poor quality and freeze almost immediately. Not good for paying customers! Can this be fixed ?
if you have a lot of files on your PC or laptop it can go slow and lots of buffing so clear all your porn off and you be fine LOL
my footage is fine nothing wrong maybe nothing to do with VHTV
It maybe our location as other streams from other sites are loading well. Thank you for your feedback.
I have never had a single issue on this site and I really think you need to go to support or look closer to home to sort out your issue.
Have you run a ping test?
A tracert test to this Url?
Those would be my first point of call in trying to identify the issue.