Technical issue (Americas, 17.05)

I still get this. Been about 3 days now.

@kaya as this problem is now spreading to other countries outside of the American market should the topic tittle be changed?

Why? Is it not a technical issue then or what would you call it?

What are you yammering about?? :thinking: :joy:

I suggested we remove ā€œAmerican usersā€ from the topic title. As viewers are now having the same issues outside of America. Well, that is unless Belgium is now part of America?

Ohh oohhh sorry for yammering on as you call it, perhaps if you had made yourself a little bit more precise i may have got your true meaning pal :laughing:
Do excuse my impetuous :laughing:

How would I make it more precise than this?? :face_with_raised_eyebrow: :sweat_smile:

I know I know, as i said do forgive my impetuous, will try not to let it happen again :laughing: :laughing: :laughing:

Iā€™m in New York, using Firefox, and on a slow DSL connection. Been having loading and buffering issues since this site came online.

Hello Wario,

Since you have stated same for former issue on May 16 and then contacted us with a completely different issue via email, and, what is even more important, never replied back, kindly asking you to check if you are actually communicating with support on your own problem. Otherwise we wonā€™t be able to help you unfortunately.

Hey friends,

Currently, American users are affected by previews issues with

  • top-previews
  • timeline previews
  • list previews ā€œrefreshingā€ automatically

We are aware of the issue and expect it to be fixed next week. Sorry for making you wait :cry:

2 Likes

Next week??? Jeepers!!

Yes , here too(.BE) , after a check up of VHTV, buffering is backā€¦

Sorry ,
Dat ik niet reageerde , maar de problemen zijn voorlopig opgelost .
mijn excuses voor dit te late bericht :flushed:

Thanks for letting us know! Glad itā€™s resolved :partying_face:

Right now none of the apartments work in live mode for me. All I get is the spinning circle. Timeline works fine.

Error in console:

im ganzen portal lassen sich die kameras nicht ƶffnen ist da ein server problem

same problem whit cameras not loading, from spain. any cam any realm

We are checking. Please letā€™s not add all of it to this topic as this one is for particular problem with American users and we are using the topic in order to track it. Kindly asking all of you to leave reports regarding technical issues via support department

2 Likes

Yeah my sub has just ran out but logged in ok but canā€™t get anything on the screen not even any free cams.
All apartments just not loading at all???

Hola. Mismo problema, ninguna camara abre, se congelaronā€¦ desde Argentina, todos los departamentos