Hey everyone,
Just wanted to take a moment and tell you I’ll be an extra-super-mega-official and real moderator on forum. Feel free to tag me for any forum questions, or contact me via DM if your question needs to be discussed tete-a-tete.
While I can’t always be online, and our support is working 24/7, please consider contacting us regarding regular support duties and urgent issues like rules v_______n or site problems via vhtv support email just as always
I keep getting just circles, meaning i dont get the feed at all. I had VH remote into my computer and they gave me some BS. I am going to have to not renew my subscription since i cant get it anymore. any help will be appreciated
From what I can see you have never replied to our last message regarding suggestion to use VPN for static connection as provider changes your IP too often. Please leave an update in your ticket in order to see what else could be sorted
It was not that because my phone also does not work when I do not have my Internet provider wifi. Iuse my phone on 5G off the cell tower and it does not work
Welcome back. I slowed way down on visiting the site due to too much of the “Thought police chief” moments operator thinking he was in control of personal thoughts and opinions of members as well as tenants, I welcome the change.
Diagnosing PC and mobile devices is very different and should be held separately. Anyway, let’s start from the last point - please update the ticket when you try VPN on both PC and phone and we’ll see what else could be done to fix the issue
Modern phones try to stay connected to WiFi as most as possible. Even when you select 5G it might be your phone is actually connected your WiFi. You have to explicitely disable WiFi for that on your phone.