Maximum support tickets allowed

I got this today.

Hello,

You have reached the maximum number of open tickets allowed. To be able to open another ticket, one of your pending tickets must be closed. To update or add comments to an open ticket simply

Thank you,
Support Ticket System

I have 56 in total i asked support if they could delete them all but they responded by saying

Hello.

Thank ypu for contacting us. We don’t have an ability to remove tickets. If you want we can close the remaining opened tickets.

Best regards, Alex

Voyeur-House Support Department

If the tickets are in my account surely they should be an option to delete them