Cooper & Charlize

Apparently support is watching with both eyes closed tonight :man_facepalming: :man_facepalming:
Reaction on my ticket:

Hi,
We deleted the moment from timeline, if there is no v_______n we canā€™t keep realm offline. But we receive all information to the managers and they will decide what to do with that participant.

My answer:

Soory that is just wrong on so many levels.
First of all there was r__e going on in the bathroom. Do you even realize what that means? Hello? R__eā€¦ How do you call that? What is it when not violence?.. In other countries people can go to prison for that.

Second let managers decide is totally wrong too here. Of course they want the place back online fast to continue to earn money. HR has to decide hereā€¦

Third when you say nothing happened why did you delete the footage? Makes no sense at allā€¦

I say it again Lily & Sirius got kicked out for that. Why is that realm still online???

They are blind tonight it seems to meā€¦

I am not talking VHTV support, they will do nothing for her, I mean support from her family and friends.

not only toninght that is the standart reply they give to evry report we make to them we delete and handel it by the manager

And you know my views on serious issues like that being handled by managers. It is a FUCKING JOKE.

That can be done with minor incidents not with things as big as that. HR should be the only one to decide and managers have to accept that.

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No los sacaran del proyecto por que son los que mas generan dinero, el que nada hace nada teme por algo eliminaron la situaciĆ³n, los gerentes no pueden decidir si es o no es violacion, es la justicia y sobre todo la vĆ­ctima y nosotros como usuarios que vimos la situaciĆ³n podemos afirmar que fue una violacion, ya que la chica dijo no y no estĆ” en sus 5 sentidos para tener una relaciĆ³n sexual, eso en mi paĆ­s en latinoamerica es una violacion por lo tanto merece cargos ante la justicia, lo ciento por estos dos pero deben hacerse cargo de sus asquerosidades.

As I said issues like that should be handled by HR only.

If there is an issue serious enough to warrant footage being removed then there has to be a person who could reply on the forum with basic answers why it has been deleted and why the apartment is still online.

It also says a lot about the managers when they arenā€™t the ones to immediately do that

yes but then we come back to the point where vhtv has to take their responsibility and they donā€™t want to now they can say we couldnā€™t do anything we just give them a platform to broadcast it and they get away with everything

Agree when they know by now. The last reply from support seems that managers do not know yet:

We canā€™t keep realm offline if there is no v_______n, we have protocol for that, all information and footage were received to the managers. They will decide what to do with participants and realm. They also can decide to close that realm.

i think Charlize does not deserve the apartment to be closed, i would be very sorry, but i would opt for kicking Cooper away from all this, and come when heā€™s ready (with tranquilizers in his pocket :sweat_smile:)

Thatā€™s such a big bulls__t

I think and hope that VHTV has such processes. VHTV is no longer a small company.

What I fear are unfortunate text building blocks.

However, I agree with you that certain offences should lead to the shutdown without intermediate languages, which in my opinion includes r__e.

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Fully agree. That is what I answered:

Did you even read what I wrote? THe protocol is not enough here. By far not. Manager should not decide what is happening when there are v_______n like that. I kindly ask you to forward it to the head of support Virginia when you do not know what to answer here.

Yet the deleted the footage, WHY???

The fact that not one, but two guys f___ed her to have sex against her will, makes it even worse, they both thought it was fun to do this, they both r__ed her, the realm should be closed forth with.

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They are a couple, she knew before they moved in what he was like so she has two option, leave him and apply to be on the project or leave with him.

I asked them that too. But it seems the person on duty tonight is not understanding the seriousness of the situation.